What is Surety Amount for EFT Debit Orders and how do I increase it?

What is Surety Amount for EFT Debit Orders and how do I increase it?

What is the surety amount for EFT Debit Orders?



Banks require merchants to keep a percentage of expected volume (Surety) for debit order processing. This is typically 10% of expected volume, but may be business case dependent.


This is kept by the bank until the debit order processing facility is closed. In the event that the volume increases, the bank will require this surety amount to be increased.


How do I increase it ?


You may receive a message to increase your surety amount, when trying to upload a debit order batch for processing.


This means you would need to increase your debit order surety amount with the bank.


We encourage all our merchants to:


  1. Keep track of estimated increase in debit order volumes, month to month
  2. Contact Rapid Pay Collect immediately, if it is determined that total collection will exceed the previous collection month;
  3. Request an invoice from the Rapid Pay Collect finance team to make the additional Surety payment.

Please note:


  1. The bank will only process the debit order batch once the surety requirement is satisfied, based on the total value of the batch upload;
  2. The Surety invoice would need to be settled before the new batch (with increased volume) is processed.


Contact: banking@rapidpaycollect.co.za


If you want to apply for a facility with Rapid Pay Collect, please find our Application Form attached hereto.

Please email our Sales Team at: sales@rapidpaycollect.co.za with the fully completed application form as well as the supporting documents as requested.


For your convenience, we have also attached our API Specifications document, for Debit Order Collections and Payments, for integration into your own software systems>>>> See attached API Technical Specification Document.

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