This article shows you how to log into the Rapid Pay Collect platform to submit a debit order batch so that your customers' bank accounts are debited and the funds are settled into your bank account.

Two ways of processing debit orders :

1. Manually via CSV upload at rapidpaycollect.co.za (file attached below)
2. Via API call from your system.

What you need :

1. Rapid Pay Collect Debit Order account (Facility) Click one of the following: EFT Debits, Debicheck, EFT Credits (Salary Payments / Creditor Payments).
   
2. Login Details for rapidpaycollect.co.za
   
3. CSV file template or API documentation (attached in this article)
   

Debit Order Processing via CSV Upload:

Please refer to the CSV template provided for Debit Orders.

Once logged into the Rapid Pay Collect Platform, navigate to;
Collections -> Debit Orders -> Import Batch

Service type*
SDV - Submitted and Processed on the same day as action date – file can be loaded on the same day as debit order date - daily submission deadline is 15h00pm.

File format*
Rapid Pay Collect CSV (With Headers) - See attached

Add the description and submit for processing.
If there are any failed validations – you can view and correct before submission or continue with errors ie. The errors will not be processed.

Debit Order History Report
Go to Collections -> Debit Orders ->DebitOrderHistory
The history report will provide information on all previous batches processed and the status of each transaction.
Unpaid Transaction Report
Go to Collections -> Debit Orders ->UnpaidTransactions
Here you will see all unpaid transactions and the reason for unpaid – ie insufficient funds, account closed etc.

For further assistance, please do not hesitate to contact our Help Desk Team at: help@rapidpaycollect.co.za

If you want to apply for a facility with Rapid Pay Collect, please find our Application Form attached hereto.

Please email our Sales Team at: sales@rapidpaycollect.co.za with the fully completed application form as well as the supporting documents as requested.