How can I be sure my card details are safe with Rapid Payments?
eCommerce security, is the responsibility of all parties involved in processing a transaction.
This article gives you some clarity on the card payments security measures taken by
1. A merchant (website or app),
2. Rapid Payments (Payment Service Provider or Payment gateway)
Merchant (Website /App)
What to look out for on a website browser to be comfortable that your card and user information is safe. This is always the responsibility of the merchant / website owner, business or service, that you are paying.
1. SSL Certificate
This makes sure that the information transmitted from your browser to the website is encrypted and secured when being sent over the internet. An eCommerce merchant would install this on their platform (website / app ) to help ensure the security of your information.
How to see if a website / app has an SSL security certificate installed:
- HTTPS:// rather than HTTP:// at the beginning of the website link / address
- Padlock icon at the beginning of the URL - See Below>>>>
2. 3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.
This 3D Secure process, is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc.) lets the website know that you are the owner of the card or account.
3. Protection of Personal Information (POPI)
More information on how merchants protects your personal information is available here.
Rapid Payments
Rapid Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, the Payment Association of South Africa (PASA) and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) - Please contact your merchant (website or app) for more information on how they implement rapid payments services and products on their web or mobile platform.
Read more information on efforts Rapid Payments takes to make sure your transactions are safe on our merchants'website / app:
Related Articles
How can I be sure Customer Details are SAFE - Security on Rapid Payments for Card and Instant EFT payments
This article gives some info on how to be sure that your customers' sensitive details are secure on Rapid Payments platforms. Our systems do not process a transaction if it is not authenticated by the customer. There are special workflows, eg. ...Terms and Conditions on Merchant Platform - Rapid Payments Guide
What information can I give my customers on my FAQ or terms and conditions page This is a suggestion for your website's terms and conditions section / page Read some background information on how Rapid Payments helps to keep payments secure. WHY IS ...What is 3D Secure?
What is 3D Secure? 3 domain secure (3D Secure) is a messaging system that allows for a customer to receive a one-time password or pin (OTP), USSD or in-app prompt and enter it typically in a page from their issuing bank, on the website. The purpose ...Rapid Payments Logos for use by Merchants
Please click here to download the "Secure Payments By Rapid Payments" logo options for use on your platform/website/store. Please ensure to adhere to our LOGO Guide, which is also downloadable for your review here. Please note that you may resize ...Setting up Rapid Instant EFT, for EFT payments acceptance
For Rapid Instant EFT Setup: Merchant needs to send us the details below : Technical Email ID To use for ; API Username ; password (will be generated and sent to you). We'd need to please keep the details for this API user unchanged. ...